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Freelance/Contra Freelance UX Researcher

at mavis in London

Fantastic opportunity for a Freelance UX Researcher to join a leading agency working with a global brand in central London.

You would be working within the Brand Experience team and responsible for researching and defining experiences for their customer. Your role will be to conduct a series of small user tests with 5 users at a time across major independent retailers.

The objective is to identify ways in which this brand can better service their partners to assist in the selling of the products. The main output will be a report of recommendations.

Ideally you will be a mid/senior-level user researcher with experience writing test scripts, setting up remote test, conducting in-person tests and writing up reports of recommendations.

Essential Requirements:

• BA/BS degree in marketing, or a human behavior related field (HCI, Psychology, Social Science, Information Science, etc.)
• 3-4 years experience in product research
• Able to establish a plan and toolkit for explorative and directive user research that helps question and validate design and product assumptions
• You are able to write detailed study plans which include goals, metrics, study protocol and can articulate qualitative research findings
• Plan and execute field research, surveys, user interviews, diary studies and usability tests with retail partners to understand how we can improve their experience
• Ability to ask, as well as answer, meaningful and impactful questions
• Also should be able to conduct research using a wide variety of qualitative methods and a subset of quantitative methods, such as surveys
• Design studies that address both user behaviour and attitudes
• Generate insights that both fuel ideation and evaluate design
• Able to turn your insights into recommendations and actions for our product development teams
• Excellent oral and written communication skills and able to summarise sets of data
• Articulate, driven, adaptable, dedicated, enthusiastic creative thinker
• Additionally, you have worked in fast paced agile environments with cross functional teams
• You have the drive to explore and define research opportunities
• Furthermore, you should love experimenting and validating your ideas and opinions
• Must have a UK work permit or European passport to be considered for the role

How to Apply
• Please send an up to date CV and link to online folio to
• Due to volume of applications, we are only able to contact successful candidates.

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Published on 28-11-2017